Privacy policy
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growing with us
NetMarket SRL (“the Company”, “we”, “our”, or “us”) operates the website
https://netmarket.be (the “Site”).
This privacy policy explains how we collect, use, and protect your personal data when you
use our Site – whether you’re browsing, making a purchase, or contacting our team.
Personal information we collect
When you visit NetMarket.be, we automatically collect certain information about your device,
such as your web browser, IP address, time zone, and some of the cookies installed on your
device.
As you browse, we collect data about the specific web pages and products you view, how
you navigate the site, and what websites or search terms referred you to us. We refer to this
automatically collected data as “Device Information“.
We collect Device Information through the use of the following technologies:
● “Cookies” – small data files placed on your device or computer, often including an
anonymous unique identifier.
● “Log files” – track actions occurring on the Site and collect data such as your IP
address, browser type, internet service provider, referring/exit pages, and
timestamps.
● “Web beacons”, “tags”, and “pixels” – electronic files that monitor how you
interact with the Site.
In addition, when you make a purchase or attempt to place an order through the Site, we
collect certain information from you, including your name, email address, and phone
number. This is referred to as “Order Information”.
When we mention “Personal Information” in this Privacy Policy, we refer to both Device
Information and Order Information.
What are cookies?
Cookies are text files placed on your computer to collect standard internet log data and
information on visitor behavior.
They help us understand how you interact with our Site so we can improve our services. For
more information about cookies, please visit allaboutcookies.org.
How do we use cookies?
We use cookies in several ways to enhance your experience on our Site, including:
● Tracking your session to remember your preferences
● Understanding how you use our platform
● Helping us improve performance and usability
What types of cookies do we use?
While there are many types of cookies, our Site primarily uses the following:
● Functionality cookies – These help us recognize you on our website and remember
your preferences such as your preferred language and location. We use both
first-party and third-party cookies for this purpose.
● Advertising cookies – These collect data about your visit to our website, such as
the content you view, links you click, and information about your browser, device, and
IP address.
In some cases, we may share this data with third parties (such as advertising
partners) to serve you more relevant ads based on your browsing behavior.
When you visit other websites, you may be shown advertisements based on your
interactions on NetMarket.be.
Privacy Policies of other websites
Our website, https://netmarket.be, may contain links to third-party websites. Please note that
this privacy policy applies only to our website.
If you follow a link to another site, we strongly recommend that you read their privacy policy,
as we are not responsible for the privacy practices or the content of any external websites.
How do we use your personal information?
We use the Order Information that we collect primarily to fulfill any purchases made on the
Site — including generating invoices, processing payments, sending order confirmations,
and providing customer support.
In addition, we may use this Order Information to:
● Communicate with you about your order or project status
● Verify and screen transactions for potential fraud or abuse
● Provide personalized marketing or product recommendations, in accordance with
your communication preferences
We use the Device Information we collect (such as your IP address or browsing behavior)
to:
● Detect and prevent fraudulent activities
● Understand how users interact with our Site
● Improve our overall website performance and user experience
● Measure the effectiveness of our marketing campaigns and traffic sources
To provide you with the best possible service, your personal data may also be shared —
strictly when necessary — with independent collaborators or subcontractors working with us
(ex: web developers, designers, delivery coordinators). All of them are contractually bound to
adhere to this privacy policy.
We do not sell, rent, or trade your personal data to third parties. Your information is only
shared in the following cases:
● With third-party services that assist us in operating our platform (e.g., payment
gateways, analytics tools)
● To comply with applicable laws, regulations, subpoenas, or court orders
● To protect our legal rights or respond to legal claims
All data usage is conducted with full respect for your privacy and remains confidential.
How do we store your data?
NetMarket SRL stores your data electronically and securely.
We host our website and data through Hostinger operations, UAB, based in Lithuania,
with data centers located in the European Union. These data centers are fully compliant
with the GDPR and other EU data protection regulations.
Please note: While we take every reasonable precaution, NetMarket SRL cannot be held
responsible for any loss or leakage of data resulting from vulnerabilities or breaches
occurring on the side of our hosting provider.
We retain personal and order-related data for a period of 5 years from the end of our
collaboration or the completion of the last order. After this period, the data will be deleted
permanently from our systems.
Behavioural advertising
As described earlier, we may use your personal information to serve you personalized ads
or content that we believe may be relevant to your interests. This may include remarketing
campaigns or dynamic product recommendations.
You can always opt out of these marketing messages using the “unsubscribe” link in our
communications, or by contacting us directly.
Do not track
Please note that our Site does not alter its data collection or use practices when it receives
a “Do Not Track” signal from your browser
Your Rights (Under GDPR and Belgian Law)
If you are a resident of the European Economic Area (EEA), you are entitled to a number of
rights regarding your personal data. These include:
● The right to access – You may request a copy of your personal data we hold.
● The right to rectification – You may request that we correct or complete inaccurate
or incomplete data.
● The right to erasure – You may request that we delete your personal data, under
certain legal conditions.
● The right to restrict processing – You may ask us to limit the use of your personal
data in certain scenarios.
● The right to object – You may object to the processing of your data, particularly in
direct marketing contexts.
● The right to data portability – You may request that we transfer your data to
another organization or directly to you, where technically feasible.
To exercise any of these rights, please contact us at:
contact@netmarket.be
We reserve the right to verify your identity before proceeding with any data-related request.
A reasonable delay may apply in accordance with GDPR requirements.
Data retention
When you place an order through our website, we retain your Order Information in our
secure systems for internal record-keeping and legal compliance, unless you formally
request its deletion.
We store this data for a period of 5 years from the date of your last order or the termination
of our collaboration, in accordance with applicable Belgian and European laws.
After this period, your data will be permanently deleted from our records, unless required
otherwise by legal obligations (e.g., accounting or tax records).
Changes
We may update this privacy policy periodically to reflect:
● Changes in our services or internal processes
● Updates to regulatory or legal requirements
● Enhancements in our data protection practices
The latest version of the policy will always be accessible on our website. We recommend
that you review it regularly to stay informed of how we protect your data
Contact us
If you have any questions, concerns, or requests related to this privacy policy, or if you would
like to exercise your rights under data protection laws, please feel free to contact us:
Email: contact@netmarket.be
Postal address:
NetMarket SRL
Rue Johannes Kepler B13,
1357 Hélécine, Belgium
Company Number & VAT: BE 1.000.083.361
We are committed to handling your request as quickly and transparently as possible.