netmarket.be

Glow design process & the list of our services

We put Human Centered Design in the core of our work to provide solutions that satisfy both business and users.

01 StageInvestigate

We do a deep research of your idea. Starting with an interview, we learn about your vision, goals, and target audience. Then we analyze the market, competitors, and audiences for valuable insights that will help build a foundation for your product.

Stakeholders Workshops
Value Proposition Canvas
Competitors Analyzes
Market Research
User Interviews
Surveys

We brainstorm features to form the foundation of a roadmap. We do it while using the Lean-approach to select the best features for the MVP for a safe and flexible launch.

Customer Journey Map
Jobs To Be Done
Product Concept
MVP Definition
Product Roadmap
Requirements

We build efficient but simple UX, create an eye-catching visual concept. For each project, we make a design system that helps us speed-up the work process without losing the consistency

Information Architecture
Wireframes
Visual Concept
UI Design
Prototype
Design System
Handoff

When the design is done our work is not over. We run usability tests and gather real feedback to plan improvements. Received data and further analysis bring solutions that can help improve the product after launch.

Design QA
Usability Testing
A/B Testing
Analytics
Post-launch optimization
01 StageAudit

The product already has clear goals but something is off with reaching them. We can help fix that: first, we interview stakeholders and do a deep analysis of the existing design. After that we provide our clients with a detailed report on problems and suggested solutions.

Stakeholders Workshops
Usability testings
Competitors Analysis
Heuristic Analysis
UI UX Audit
Audit report

Based on the audit results, together with the client we make joint decision for the changes roadmap. Maybe the product is visually excellent but users experience some blockers when using it – we can fix the flow without changing the visual concept. Or, maybe the features work great but the looks are outdated and need a redo of Look & Feel.

Features definition
Redesign roadmap
Requirements

Our aim here is to use design to solve problems and meet the set goals. We improve things that work and obliterate any obstacles on for the user.

Wireframes
Visual Concept
UI Design
Prototype
Design System
Handoff

We put the redesign to test, analyze, and evaluate the effect of new solutions. Then we can bring iterations based on the feedback of real users.

Design QA
Usability Testing
A/B Testing
Analytics
01 StageInvestigate

Getting involved with an established project or after the MVP launch we look for something great that we can polish and something new to add. How do we find new features to add? By knowing the business goals and the target audience of course. We also conduct a market analysis to get the perfect solution for your product.

Stakeholders Workshops
User Interviews
Competitors Analysis
Market Research
Customer Journey Map
Jobs To Be Done

When the problem is exposed we get in the graphics software to provide the solution. Consistency is key, that’s why we create mockups based on our design system and the technical capabilities. After considering all possible cases, we present the client with a neat clickable mockup that is ready for testing.

Information Architecture
Wireframes
UI Design
Prototype
Design System
Handoff

Our goal is to make the best design possible while minimizing time and resource spending. The same feature can be done differently so we present a couple of test-ready options and polish the best one to the point of perfection.

Design QA
Usability Testing
A/B Testing
Analytics
Constant Improvements

This is how we do it

Custom software development helps you create great and super stable products by applying our workflow.

This is how we do it

We balance business objectives with customer needs

Areas
Product Design
Areas

Beast: zero-emissions car rental for Tesla

Beast is an ambitious carsharing project from Estonia that presents a range of exclusive Tesla models.

Beast: zero-emissions car rental for Tesla

Beast is an ambitious carsharing project from Estonia that presents a range of exclusive Tesla models.

Beast: zero-emissions car rental for Tesla

Beast is an ambitious carsharing project from Estonia that presents a range of exclusive Tesla models.

This is how we do it

Custom software development helps you create great and super stable products by applying our workflow.

Small Dedicated Teams

Together stronger than alone: your project will be assigned a PM, a lead-designer, and design professionals experienced in your field.

Sprint Based

Regular sprints help us distribute the workload, set and achieve goals in estimated time, and bring structure to the creative process.

Niches Experience

While some may take their time digging in the nuances, our expertise in selected fast-growing fields helps us jump in the products right away.

Always in Touch

We are maintaining the contact with our clients not only by gathering feedback but also by organizing workshops and experience-based improvements even after the release.

Technology Oriented

We always communicate with developers and keep the technical aspect in mind. Our mockups and solutions are comprehendible and always consider the software possibilities of our clients.

Work as a Partner

Together stronger than alone: your project will be assigned a PM, a lead-designer, and design professionals experienced in your field.

Start with a free 3‑day trial

We don’t settle with just “ok”. We exceed expectations and bring everything to 110%. Even if something is already in action, we try to improve it. There is nothing perfect but we aim for perfection.

Discovery
UI Design
UX Design
Design Audit
MVP
1

Package Selection

Select the web package that suits you best.

2

Order Placement

Start the process with an easy and fast payment.

3

Production & Delivery

Our team professionally designs your website.

4

Partnership - Join Our Family!

We perfect your website based on your feedback.

We have won several design awards

We have won several design awards

FAQ

We stand for bringing complex solutions in simple and comprehensible forms. Turn complex digital systems into clean and usable products. We care for consistent user flow from the first demo to full-scale Omni channel operations. We ensure that for the user the first experience pays off and the last never comes.

At Glow, we believe that strong relationships and transparent communication are the foundation for collaboration success.

We provide the estimate after the discovery call with the client (You can book a call right now).

Our pricing model is a flat rate per hour. The rate itself depends on the amount of work, time estimate, and number of required specialists. 90% of our projects start with a proper estimation process that result in a clear cost structure and a timeframe.

Team size may vary due to the scale of the project. Nevertheless, we always provide our customers with a product designer, a lead designer, and a project manager.

We start with an intro call. After the call and review of all shared materials, we create a project estimation with determined time range, cost, and team size.

Our expertise and design process helps us minimize the number of revisions. To achieve this we conduct thorough discovery sessions with the lead designer and project manager to define the design and general product direction for future updates.

We also bring several test-ready versions for each solution so the best one can be determined.

There are cases where we suggest new features or the scope of work results to be bigger than was expected. In this case, we take additional time to agree on new features or to adjust the work scope affecting the roadmap and pushing deadlines.

Figma Jam – for research, generating ideas, and workshops with clients.

ClickUp – our project management tool to coordinate within the team and meet deadlines.

Figma – our main design tool. Slack – client & agency communication (Each project gets a separate channel).

E-mail – formal communication for updates and mockup approvals.

We do not provide development but we do every other thing related to product design. Also, we always keep in touch with developers and make sure that the communication is friendly and transparent.

We work with different kinds of projects and are happy to help your startup get its spark.

Contact us and we will discuss details 😊

Just fill a short form here to book an intro discovery call.